The following is included in this document:
To confirm the proposed level and credit of new programmes and short courses and recommend to the QAT that they be sent to the BQA for verification and listing of the qualification on the NQF.
These terms of reference apply to members of the Confirmation Panel.
The Confirmation Panel is constituted as an ad-hoc committee reporting to the Quality Assurance Team (QAT).
The appointed member(s) must have strong understanding of quality framework requirements. For each course under consideration:
A quorum is defined as all members of the convened panel.
First Approved: 26 September 2022
This Version Approved: 26 December 2023
Next Review Date: December 2024 or earlier if any changes to legislation or the external environment require it.
Version | Effective Date | Description of Changes |
01 | 26/09/2022 | First approval of the TOR |
Approved by the General Manager, effective immediately:
Signed by General Manager: Abbas Ali Date: 26/12/2023
GTI’s current policies are available on the website. If you are using a hard copy of this policy, please check that it is the current version before proceeding.
The QAT is established to ensure that GTI maintains the quality of the training and associated services that it provides, ensuring relevance of programs to their industry sectors (Figure 6).
Figure 6: QAT
To deliver effectively on this purpose, it is critical for the QMS to be outcome-focused, as well as process-based. That is, the QMS provides a framework and mechanisms to provide evidence that processes have been followed and that outcomes are achieved. This evidence provides essential input to the internal review and external audit processes which, in turn, provide the basis for further improvements.
The main purpose of QAT is to monitor and plan to ensure that quality is maintained to the standards specified by the Bahrain Qualifications and Quality Assurance Authority for Training and Education (BQA) Directorate of Vocational Review (DVR) Review Framework and Guidance and the Directorate of National Framework Operations (DFO) Institutional Listing Standards, and the standards required of the awarding bodies for the qualifications that GTI offers.
The Committee’s scope of responsibilities covers operations that are related to finance, health and safety, IT security, management, and training delivery, stiving for excellence in accordance with GTI’s Vision and Mission. Learner performance is constantly monitored to ensure the institution is responsive to individual learning needs.
The QAT is responsible for identifying GTI’s weaknesses and potential risks as well as ensuring compliance with legal and regulatory requirements and its own policies and procedures.
The General Manager is ultimately responsible for ensuring that an integrated QMS is developed and implemented throughout the company. The General Manager has a specific brief to ensure the quality of course development, delivery, and review. In particular, the General Manager is tasked with the following responsibilities:
While the oversight of Quality Assurance, the QMS, evaluation and audit, and continual improvement, are overseen by the General Manager of GTI in association with the QAT, all staff are charged with identifying needs, assessing risks and threats as well as presenting innovative solutions for improving infrastructure.
Quality improvement plans (QIP) ensure that any aspects that are highlighted through reviews are implemented.
Moderation plans ensure assessments are valid and reliable and there are processes for appeal and to register complaints to assure natural justice if systems fail to deliver what is perceived as a fair outcome.
To support a culture of self-review and reflection the GTI has a monitoring system to ensure improvement in response to review findings. GTI has established a regular schedule of meetings that include as a standing item, consideration of the monitoring of the effectiveness of quality assurance institution wide. A quality progress report is thus generated regularly against identified areas of improvement in the Quality Improvement Plan.
The Board has appointed an auditor to monitor financial systems and maintain accountabilities in line with best practice. An audit firm is engaged annually to provide an outsourced internal audit function.
The General Manager is responsible for developing and sustaining the measurement capability used to support management information needs for evidence-based decision making and the accountability requirements driven by the needs of external agencies by:
Of equal importance are quality requirements arising from expectations of industry, employers, trainees, and other external stakeholders which are systematically collected and collated through industry liaison activities. As well as being responsible for day-to-day operations management and quality training delivery of courses at GTI, the General Manager is also the main liaison link with industry. GTI is also part of a consortium of private training providers that has engaged external research into the Bahrain labor market.
An integral part of Quality Assurance at GTI is validation from industry and the professions, linked to external audit for the accreditation of programs, as well as institutional accreditation, to assure stakeholders that GTI delivers on its promise of market-driven learner-centered training as shown in Figure 2.
Quality Assurance Manual
T/QA/000
General Manager
27/08/2022
27/08/2025
Old Quality manual had policies and procedures. These will now go onto the website for ease of access and version control.
Quality Monitoring and Risk Management Policy
T/QA/001
Quality Assurance Advisor
28/9/2022
18/9/2025
GTI-15 Revised to add risk management component.
Admissions and Access Policy
T/P/001
General Manager
27/08/2022
27/08/2025
Old reference GTI-01 but this is also the same code as special circumstances policy.
Special Needs and Differentiated Instruction Policy
T/P/002
General Manager
28/08/2022
28/08/2025
No previous policy. The learner support policy was not sufficiently detailed in coverage to meet the specific needs of this group of learners.
Credit Accumulation and Transfer Policy
T/P/003
General Manager
29/08/2022
29/08/2025
Old reference GTI-03
Course Design, Approval and Revision Policy
T/P/004
General Manager
26/09/2022
26/09/2025
Old reference GTI-06
Assessment and Moderation Policy
T/P/005
General Manager
26/09/2022
26/08/2025
Old reference GTI-07
Recording of Pre and Post Test Results Policy
T/P/006
—
6/9/2022
NA
GTI-10 Policy incorporated into procedures of T/P/005 assessment & moderation and into new policy Record Management 0/A/001
Academic Appeals
T/P/007
General Manager
12/03/2022
12/03/2023
Old reference GTI-05
Amendment of Final Results Policy
T/P/008
—
6/9/2022
NA
GTI-09 Policy incorporated into procedures of T/P/005 assessment & moderation
Staff & Trainee Induction Policy
T/P/011
General Manager
26/09/2022
12/03/2023
Old reference GTI-17
Learners Support Policy
T/P/012
General Manager
26/09/2022
12/03/2023
Old reference GTI-16
Academic Honesty and Malpractice Policy
T/P/014
General Manager
12/03/2022
12/03/2023
Old reference GTI-12
Attendance Policy
T/P/016
General Manager
12/03/2022
12/03/2023
Is in old format
Training Policy
T/P/017
General Manager
16/09/2022
16/09/2025
New policy
Learning Resources Policy
O/A/007
General Manager
12/03/2022
12/03/2023
Old reference GTI-14
Complaints Policy
O/A/002
General Manager
26/09/2022
26/09/2025
New policy
Records Management Policy
O/A/001
Course Coordinator
26/09/2022
26/09/2025
Includes course specification policy. Old reference GTI-08
Course specification policy
—
—
6/9/2022
NA
Old reference GTI-08 now subsumed into Records Management Policy
Health and Safety
O/A/004
Health and Safety & HR Manager
No date
NA
No previous code allocated. Is in old format.
Code of Conduct Policy
O/A/005
General Manager
12/03/2022
12/03/2023
Old reference GTI-11 Is in old format
Compliance Policy
O/A/006
General Manager
12/03/2022
12/03/2023
Old reference GTI-13 Is in old format
Code of Conduct Policy
O/A/005
General Manager
12/03/2022
12/03/2023
Old reference GTI-11 Is in old format
Human Resources Management Policy
O/A/008
Health and Safety & HR Manager
No date
12/03/2023
No previous code allocated. Is in old format
2022
2023
2025
2026
2027
2028
2029
All policies on the GTI website are the current version. Please check date of this hard copy before proceeding